Privacy Policy

999bt Privacy Policy — How Your Information Is Collected and Protected

The security of your personal data is 999bt's top priority. This policy clearly outlines what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 Approximately 8 minutes to read
256-Bit SSL Encryption
Every piece of your data is secured with the highest level of protection

How 999bt protects your privacy

999bt follows the highest industry standards to ensure security at every level.

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SSL Encryption

All data transfers on the website and app are secured with 256-bit TLS encryption. Third parties can never access or read your information.

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Encrypted data transfer

All your data is transmitted via 256-bit TLS/SSL encryption. Whether you're logging in, making a deposit, or performing any other activity, your data remains completely secure.

Secure Data Storage

Your personal data is stored on encrypted servers. Only authorized personnel may access it for specific, approved purposes.

No Sale of Information

999bt never sells your personal data to third parties, nor is it shared externally for marketing purposes.

Your control

You can request to view, correct, or delete your data at any time. Your data belongs to you.

Cookie controls

You can view and manage which cookies are in use. Non-essential cookies can be disabled at your discretion.

Cyber Attack Prevention

An AI-powered firewall and 24/7 security monitoring team detect and neutralize any cyber threats in real time.

Your Rights
View Information

Request access to the data we hold about you

Correction

Request correction of incorrect information

Deletion

Right to delete information under certain conditions

Stop Processing

Right to object to specific uses

1. Introduction

Welcome to 999bt. This Privacy Policy explains how 999bt collects, uses, and protects your personal information when you use our platform. 999bt believes that privacy is not merely a legal obligation — it is an ethical responsibility to our users.

By using the 999bt website or mobile application, you automatically consent to this Privacy Policy. This policy is part of our Terms and ConditionsEffective as part of -.

We understand how valuable your data is. That is why 999bt only collects information that is genuinely necessary to operate the platform. Collecting excessive or unnecessary data goes against our policy.

Applicable Regions

This Privacy Policy applies to all 999bt services, platforms, and applications, regardless of how or where they are accessed.

2. What Information We Collect

999bt collects two types of data — information you provide directly and information collected automatically as you use the platform.

Information provided directly
  • Name, email address & mobile number (during registration)
  • Date of birth and nationality (for age verification)
  • Copy of identification document (for KYC verification)
  • Payment method details (for deposits & withdrawals)
  • Subject of Communication with the Support Team
Automatically Collected Information
  • IP address and device information
  • Browser type & operating system
  • Access time and location information on the platform
  • Gaming activity and transaction history
  • Cookie and session data
Types of Information When collected Why it's needed
Personal Identity During Registration Account creation and verification
Payment Information In Transactions Deposit and withdrawal processing
Device Data Per Session Security & Fraud Prevention
Gaming history During gameplay Responsible Gaming & Support

3. How Information Is Used

999bt uses your data only for specific, legitimate purposes. We will never use your information for anything not outlined in this policy.

  • Account management: To verify registration, login and ensure account security
  • Payment Processing: To securely process deposits and withdrawals
  • Customer service: To respond to your inquiries and resolve issues
  • Security: To detect and prevent fraud, money laundering and unauthorized access
  • Legal compliance: To comply with applicable laws and regulatory requirements
  • Platform Development: To improve services by analyzing user experience
  • Promotions: To send you bonus and promotional messages with your consent
Our commitment

999bt never sells or rents your data to third-party advertising companies. Your information is yours — it is used solely to provide the services you need.

4. When Information Is Shared

999bt does not share your information under normal circumstances. However, limited data sharing may be necessary in certain situations:

Trusted Service Providers

Minimum necessary information is shared with selected partners for payment processing, cybersecurity and technology infrastructure management. These partners operate under strict confidentiality agreements.

Legal obligation

If 999bt is required to disclose information under a court order, regulatory authority request, or anti-money laundering laws, we will comply. Where possible, you will be notified in advance.

Game provider

When playing Live Casino games, limited information may be shared with providers like Evolution Gaming or Pragmatic Play to manage game sessions. This information is used solely for game operation.

Never shared

Your information is never shared with advertising companies, data brokers or for any other commercial purpose.

5. Cookie Policy

Cookies are small data files stored in your browser. 999bt uses cookies for a variety of purposes.

Cookie type
  • Essential cookies: Login sessions, security tokens — the platform will not function without these
  • Performance Cookies: Used to measure page loading speed and identify errors
  • Functionality Cookies: To remember your preferred language and settings
  • Analytics Cookies: To improve the platform by analyzing user behavior (with your consent)

You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function properly as a result.

6. Your Rights

Under 999bt's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team.

  • Right to Access: The right to know what information we hold about you
  • Right to Rectification: Right to request correction of incorrect or outdated information
  • Right to Deletion: Right to request deletion of your information under certain conditions
  • Right to Restrict Processing: Request to restrict information processing under certain circumstances
  • Right to object: Right to opt out of marketing communications
  • Right to Data Portability: Right to receive a copy of your information in machine-readable format
How to exercise your rights

To exercise any right, contact our support team via live chat. We typically respond within 30 business days.

7. How Long Information Is Retained

999bt does not store your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

  • Account information: For the duration of account activity and up to 5 years after closure
  • Transaction Records: Up to 7 years as required by law
  • KYC documents: Up to 5 years after account closure
  • Customer support contact: Up to 2 years after last contact
  • Marketing Information: Deleted immediately upon withdrawal of consent

After the specified retention period, information is securely and permanently deleted to ensure it cannot be recovered.

8. Protection of Children & Minors

999bt's services are strictly for users aged 18 and above. We do not collect data from minors or allow them to operate accounts under any circumstances.

If we receive information indicating that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

For parents

If your child has accidentally registered on 999bt, please notify our support team immediately. We will act promptly.

9. Policy Changes

999bt may update this Privacy Policy from time to time. You will be notified of any significant changes in the following ways:

  • By displaying clear notices on the platform
  • By sending a message to the registered email
  • Via in-app notifications
  • By updating the effective date on this page

Continued use of the platform after changes indicates acceptance of the new policy. If you object, you may request account closure.

10. Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

  • Live Chat: Available 24/7 directly on the platform — average response within 2 minutes
  • Email: [email protected]
  • FAQ: General Inquiries Many questions answered on this page

We take all privacy-related requests seriously and work to resolve them as quickly as possible.

Response Time

General inquiries are responded to within 24 hours, and complex data requests within 30 business days.

Your data is safe — get started now

Your privacy is fully protected at 999bt. Register with confidence and enjoy Bangladesh's most trusted gaming platform.

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